AAA GreenCell Product Return & Refund Policy


Thank you for choosing AAA GreenCell!

We are committed to providing you with the highest-quality products you can find! However, if you are not 100% satisfied with a product for any reason, you may be eligible to return the product for a refund. AAA GreenCell will accept returns under its Satisfaction Guarantee when the products were purchased directly from AAA GreenCell. Refunds are issued for the full amount paid at the time of purchase, less shipping.


For Customer Purchases Directly from AAA GreenCell

You have 30 days from the date of purchase to initiate a return of your initial order of product.

AAA GreenCell may consider accepting additional returns on a case-by-case basis, but reserves the right to deny any refund and/or cancel the Position of anyone who abuses the satisfaction guarantee.

The following items are non-refundable, except as required by law: membership fees, shipping fees, administration fees, literature and sales aids, seasonal, discounted or promotional items, and products that are not purchased directly from AAA GreenCell

If eligible, AAA GreenCell will issue a replacement for the returned products within 30 days of the product being logged as returned by our HQ or Branches. AAA GreenCell reserves the right to reject repetitive returns or replacements.

How to Initiate a Product Return

To initiate a return and request for refund, please email, or call us at (603)9055 9331. When contacting us, please have your AAA GreenCell Member ID or invoice number available. AAA GreenCell reserves the right to decline a refund prior to returning the product(s).

If eligible for a refund, AAA GreenCell will credit the original form of payment within 30 days of the product being logged as returned by our HQ or Branches. Any PV associated with the product(s) will be reversed and deducted from a member making a return and may be reversed and deducted from the Finance Team, making the transaction revenue neutral for all parties.

Please Note: Although AAA GreenCell will promptly begin the refund process, it may take up to 30 days or longer for refunds to be processed by the responsible financial institutions.

Receipt of Damaged or Defective Products

If you received a damaged or defective product, please contact AAA GreenCell Customer Service at (603) 9055 9331 right away. Provided you contact us within 30 days, we will replace those products at no charge in lieu of a refund.